Shipping policy
At LAVBERRY, we’re proud to offer FREE shipping on all orders.
Order Processing Times
Please allow 1–3 business days for order processing and dispatch after your purchase is placed.
An order is considered dispatched once it has been handed over to our shipping carrier and is on its way to your selected delivery address.
During peak seasons, promotional periods, or holidays, processing times may extend up to 7 business days.
Estimated Shipping Times
Delivery times below refer to the estimated transit time after your order has been dispatched.
Shipping times vary depending on destination, local carrier performance, customs clearance (if applicable), and seasonal demand.
Estimated delivery times by region:
United States: 5–10 business days
United Kingdom: 5–10 business days
Canada: 7–14 business days
Australia: 7–14 business days
Europe: 5–15 business days
Please note that shipping carriers may occasionally experience delays beyond our control, especially during high-demand periods or public holidays.
For international shipments, customs processing may also cause additional delays.
Order Changes & Shipping Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Incorrect or incomplete shipping details may result in delays, failed delivery attempts, or order cancellation.
If our system detects a potential issue with your shipping address, our support team may contact you via email within 3 business days to verify your details. If we do not receive a response within that timeframe, we reserve the right to cancel the order.
If you notice an error after placing your order, please contact us at support@lavberry.com within 24 hours of purchase.
While we will do our best to accommodate requested changes, modifications cannot be guaranteed once order processing has begun.
Delayed Deliveries
At LAVBERRY, we understand how important timely delivery is and work hard to dispatch every order as quickly as possible.
However, delivery delays can occasionally occur due to factors outside our control, including but not limited to:
- Severe weather conditions
- Courier transportation disruptions
- Customs inspections or clearance delays
- Address verification issues
- Payment authorization delays
- High seasonal shipping volume
If your order is affected by an unexpected delay, we will make every reasonable effort to keep you informed and assist where possible.
Please note that LAVBERRY cannot guarantee exact delivery dates and is not liable for delays caused by third-party shipping providers or external circumstances beyond our control.
Lost or Stolen Packages
Once your order has been handed over to the shipping carrier, responsibility for transit lies with the courier service.
If your package appears to be lost or marked as delivered but cannot be located, please contact us at support@lavberry.com, and we will gladly assist in investigating the issue.
We recommend:
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- Checking with neighbors or household members
- Confirming the shipping address entered at checkout
- Contacting the courier directly to file a claim
While LAVBERRY is not responsible for lost or stolen packages after confirmed delivery, we will do our best to help resolve the matter and may offer a replacement at our discretion depending on the circumstances.
Shipping Policy Updates
LAVBERRY reserves the right to update or modify this Shipping Policy at any time without prior notice.
Changes become effective immediately upon publication on our website.
By placing an order with LAVBERRY, you agree to the terms outlined in the most current version of this Shipping Policy.
We encourage customers to review this page periodically for updates.
Contact Us
If you have any questions regarding shipping, delivery, or your order, please contact us: